Privacy Policy

Last updated: June 2026

This policy explains how Teva EcoTravels, we, us, our, collects and uses your personal information when you visit www.tevaecotravels.com or enquire about a journey. We are based in Arusha, Tanzania, and you can contact us at info@tevaecotravels.com.

Information we collect

• Enquiry details you give us: your name, email address, phone number, and the travel preferences you share when you contact us or complete an enquiry form.
• Newsletter details: your email address, if you subscribe to The Slow Letter.
• Website data: basic technical and usage information collected through cookies and analytics, such as pages visited and approximate location.

How we use your information

• To respond to your enquiry and prepare a proposal.
• To arrange and deliver your journey if you book.
• To send you The Slow Letter, only if you have opted in. You can unsubscribe at any time.
• To understand and improve how our website is used.

Our lawful basis

We process your information on the basis of your consent for the newsletter, to take steps to enter into and perform a contract with you for enquiries and bookings, and our legitimate interest in running and improving our business.

Sharing your information

To deliver your journey we share only the necessary details with the suppliers involved, such as lodges, camps, airlines and ground partners. We may also use trusted service providers for email, hosting and analytics. We never sell your information, and we never share it for unrelated marketing.

Keeping your information

We keep your information only as long as needed for the purposes above and to meet our legal and accounting obligations, after which it is securely deleted.

Cookies and analytics

Our website uses cookies to function and to measure usage. You can control cookies through your browser settings.

Your rights

You may ask us to access, correct or delete your information, or to stop processing it, and you may withdraw consent to marketing at any time. To do so, email info@tevaecotravels.com.

Security and international transfers

We take reasonable steps to protect your information. Because we work with international travellers and suppliers, your information may be processed in other countries, always with appropriate care.

Children

Our services are arranged with the adult making the booking. We do not knowingly collect information directly from children.

Changes and contact

We may update this policy from time to time, and the latest version will always appear here. For any question about your privacy, contact George Shango at info@tevaecotravels.com.